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Service Agreement

This Service Agreement is between you (the "User" or "You" or "Your") and BITHON GROUP LIMITED:

General Terms and Conditions

BITHON is owned and operated by BITHON GROUP LIMITED (collectively, the "Our company" or "we" or "our" or "BITHON"). We provide online trading of goods and services and digital asset payment services by using websites and mobile applications or software.

These Terms of Use govern your use and access to our Website, applications, Application Programming interfaces (" APIs "), notifications and any information or content appearing therein (collectively, the "BITHON" or the "Platform").


Once you access, use or click the "Register" button to register an account or use our platform, it means that you agree to our Terms of Use. Please read these terms of use carefully. If you use our platform as a representative of the legal entity, you agree to these Terms of Use on behalf of the legal entity.


You should also read our Personal Data and Privacy Statement, which sets out how we collect and use your personal information and your rights to that information. Our Cookies statement specifies our use of Cookies, and how you can disable Cookies or adjust Cookies Settings.


We may revise these Terms of Use and other policies, guidelines or rules of the Platform and post the updated terms on our platform or in any other manner at our sole discretion. By continuing to use our platform after the changes become effective, you agree to be bound by the revised Terms of Use. You may waive any right to specific notice of such changes or amendments. If you have any questions about our platform, products, services or these Terms of Use, please contact our customer service staff at


The definitions used in our Terms of Use also apply to our personal data privacy statements and Cookies statements.


  • "Platform" or "BITHON" means our Website, applications, Application Programming interfaces (" APIs "), notifications and any information or content appearing therein.

  • "Virtual Financial Asset" or "Digital Asset" is an digital currency, virtual currency, virtual commodity or digital token or virtual financial asset;

  • "Legal tender" means the coin or currency of any country or jurisdiction designated as legal tender and circulated, used and recognized as a medium of exchange in the issuing Country or jurisdiction

  • "User" means any individual or legal entity registered on BITHON by accepting the Terms of Use of BITHON;

  • "Buying & Selling" refers to the selling of goods and services on BITHON and the use of digital assets to pay the price of goods;

  • "Seller" means the user who publishes goods and services for sale on BITHON;

  • "Buyer" means the user using digital assets to purchase goods and services on BITHON;

  • "Goods", "Products" or "items" means the goods (including but not limited to catering), or services, or other virtual assets ordered and to be paid for through BITHON;

  • "Services" means the buying, selling, and marketing of commodities, as well as digital asset payment, trading, exchange, digital asset derivative trading or any other services provided by BITHON.

  • "Order" refers to the "buy" or "sell" order issued by users on BITHON in relation to the services of BITHON;

  • "Trading" means matching, fulfilling or executing orders on BITHON;

  • "Price" or "Selling Price" or "List Price" refers to the selling price unit that the seller identifies for the advertised goods, which will be in the virtual currency type as the list price unit

  • "Wallet" or "BITHON wallet" refers to the digital asset storage system (or other mechanism) on the BITHON platform, which provides methods for saving, storing and transferring digital assets, including the user's digital asset address, digital asset balance and key.

  • "Certified Merchant" or "Shop Verified" refers to Institutional users who are authenticated and authorized by BITHON to publish and sell goods and services on the platform and accept digital asset payment of stores;

  • "Advertising" or  “Promotion” means the paid or free promotion functions provided on the platform;

  • "Affiliate” means a direct or indirect subsidiary of BITHON, or BITHON's holding company and any other subsidiary of such holding Company;

  • "OVER-THE-COUNTER" or "OTC Trading” are the transactions in digital assets conducted through third party individuals or institutions;

  • "Restricted Jurisdictions" means all of the above jurisdictions and any jurisdiction referred to in Section 2.1.2;

  • "OTC dealer" is a third-party institution or individual that provides digital asset purchase or exchange services. An OTC dealer typically accepts the purchase or exchange of digital assets in fiat currency.

  • "Corporate principal" or "entity" represents a company, organization or any other legal person.

  • "Content" means any combination of text, images, logos, ICONS, photographs, images, moving visual representations or sounds and images, sound effects, computer programs and other materials selected, displayed or used on or in connection with our websites or mobile programs.
  • "Intellectual property rights" means any and all patents, trademarks, domain name rights, design rights, copyright and database rights (whether registered or to register any of the above application or just the right to apply for registration of any of the above), right to confidential information, and current or future may exist wherever in the world all other similar or corresponding properties of intellectual property rights.
  • "Electronic Notice" means any notice, report, confirmation, receipt, record, acknowledgement, notice, message or system notice given or provided by BITHON in electronic form from time to time in respect of any account, service or product provided by BITHON.
  • "Telecommunications equipment" includes mobile phones, laptops, desktop PCS, handheld computers, personal digital assistants and any other electronic media or devices.

1.Our Service

1.1.  BITHON provides an online platform for users to buy and sell commodities, and to pay in cryptocurrencies, virtual currencies, virtual goods or digital tokens or virtual financial assets (" virtual financial assets "or" digital assets ") and with digital assets. There are also some cryptocurrency-related wealth management services. Digital assets or wealth management services traded on BITHON do not constitute "security tokens" or digital assets with "security" characteristics under applicable securities laws. Digital assets are not legal tender and are not backed by governments. Deposits deposited into your account will not be treated as deposits under the local laws, regulations or regulations of your jurisdiction and are therefore not protected by deposit insurance or investor protection.

1.2. From the effective date of these Terms of Use, you can use BITHON to receive the following services:

1.2.1. Purchase and Sale of Goods: You can convert digital assets into physical goods by bidding for other users' goods. BITHON provides a platform for users to sell their goods, buy other users' goods and make payments through digital assets.

1.2.2. Digital Asset Transfer: Users can transfer digital assets in their own BITHON wallet to other users' wallet.

1.2.3. Digital Asset Exchange: an exchange service that allows users to directly exchange different digital assets on BITHON.

1.2.4. Digital Asset Savings: The savings service allows users to deposit a certain amount of digital assets on the platform in return for interest.

1.2.5. Digital Asset Mortgage: This service allows users to pledge a certain amount of digital assets in order to borrow more digital assets.

1.2.6. Recommendation of OTC digital Assets: BITHON strictly selects and recommends safe and reliable local OTC dealers for users to purchase or sell digital assets by themselves.

1.3. In any transaction executed between users on the Platform, BITHON will not act as a counterparty.

1.4. All services of the BITHON GROUP Platform are provided by BITHON GROUP LIMITED or third party partners.


2.Account Registration

2.1 Qualifications

2.1.1. Legal Capacity

You must be at least 18 years old to use our platform and be an individual with full legal capacity. If you have no legal capacity, BITHON will have the right to cancel or freeze your account and claim compensation from you and your guardian. If you use the Platform on behalf of a legal entity or a legal entity, you have the necessary ability and authority to agree to these Terms of Use (as well as our Privacy Statement, Cookies statement and other documents referred to herein) on behalf of that legal entity.


2.1.2. Restricted jurisdictions

You will not be able to access or use our Platform or services if you are located in, or registered in, or otherwise incorporated or operated in, or if you are a citizen or resident of any of the following countries: Afghanistan, Botswana, Bosnia and Herzegovina, Burundi, Central African Republic, Crimea, Cuba, democratic republic of the Congo, Egypt, Eritrea, Ghana, guinea, guinea Bissau, Haiti, Iran, Iraq, Lebanon, Libya, Mali, Burma, north Korea, panama, Sevastopol, Somalia, Sudan, south Sudan, Syria, Trinidad and Tobago, Tunisia, Yemen, Venezuela, Zimbabwe, Mainland China. In addition to the above jurisdictions, you also agree not to access our Platform or services if you are from any of the following jurisdictions:

A. From any jurisdiction where our platform or services are expressly prohibited, or violate local laws or regulations, or where registration or licensing of BITHON or any of its affiliates may be required, such as the United States [including all U.S. territories, Such as Puerto Rico, American Samoa, Guam, northern Mariana Island and the United States Virgin Islands (St. Croix, St. John and St. Thomas); Quebec and Ontario in Canada.

B. From any jurisdiction in which your access to our Platform and use of our Services (because of your nationality, residence, citizenship, residence or otherwise) would be illegal under local law.

C. Individuals or entities subject to sanctions on any trade or economic sanctions list, such as the United Nations Security Council sanctions list, the United States OFAC list, the European Union sanctions list and their equivalents.

D. From any jurisdiction that prohibits the use of the services provided by BITHON


("Restricted Jurisdiction" means all of the above and any of the jurisdictions mentioned in (a) and (c) above (the "Restricted Jurisdiction")


2.1.3. BITHON has no obligation or ability to verify whether you are qualified to use our platform, and does not assume any responsibility for your use of the Platform.

2.1.4. BITHON may impose controls in any restricted jurisdiction that restrict access to our Platform and services. If BITHON decides to restrict access to any jurisdiction it currently serves, it should give you advance notice to stop trading in new goods and transfer your digital assets before suspending your account.

2.1.5. If we determine that you have accessed our platform or services from any restricted jurisdiction, or have made false statements about your place of registration, institution, citizenship or residence, we reserve the right to immediately suspend or terminate your account, delay and liquidate any outstanding commodity transactions.

2.1.6. If you travel to any restricted jurisdiction, our platform may not be available and your access to our services may be blocked, which may affect your ability to place orders or monitor your position. You agree that you will not attempt to circumvent any such restrictions in any way, including using any virtual private network (VPN) to modify your Internet protocol address.

2.2 Registration

2.2.1. You must have an account (hereinafter referred to as the "Account") of BITHON to use certain parts of the Service. When you sign up for an account, you agree to:

• If you are an individual, you must be at least 18 years of age.

• If you represent a company, organization or any other legal person (hereinafter referred to as the "legal subject" or "entity"), you have the right to accept these terms on behalf of the legal subject.

• You are capable of signing and performing contracts in accordance with applicable law.

• All information provided by you shall be correct, current, true and complete.

If you are under 18 years of age, you may use the services only with the consent and supervision of the person responsible for your actions, namely your father or mother or legal guardian.


2.2.2. You are responsible for all activities and transactions under your account. We will not be responsible in any way if your password and/or account number is misappropriated or used by a third party. You, therefore, agree:

• Keep your passwords secure.

• Keep your account information updated.

• Comply with the policies of BITHON and all existing laws and regulations relating to your activities and the content you upload to the Service.

2.2.3. If you suspect that your username or password has been stolen or known to others, you are responsible for changing your password immediately and contacting us immediately.

2.2.4. You may not register multiple accounts, transfer or sell your account or user ID to others, or use the accounts of other users, unless permitted by BITHON. If we detect that an account is shared by multiple users, we may consider this a security breach and suspend or terminate your account, unless authorized in the case of a commercial account.

2.2.5. Unless you report that your account is improper used, you are responsible for all actions or activities occurring on or under your account. We are not liable for any loss or damage resulting from unauthorized access to your account due to failure to comply with these precautions or violation of these Terms of Use or our Privacy Statement.

2.2.6. We will never ask users for any password, nor will we ask users to send any digital assets to an address not listed on the trading platform. We are not liable for any loss arising from the transmission of funds, digital assets or digital asset S addresses not listed on the Platform, if applicable.

3.Using BITHON Platform

In the event that you comply with these terms, BITHON grants you a limited, non-exclusive, revocable (with or without reason), non-transferable right and authorization to use the Service.


You shall use the Service in accordance with these Terms and shall not:

  •   Upload any content that violates or infringes upon the reputation, privacy, copyright, trademark or any other intellectual property rights of any person (as defined below).

  •  Resell or attempt to profit commercially from any data, content or information made available on the platform.

  •   Copy, untranslated, reverse engineer, disassemble, attempt to derive code, decipher, obstruct or destroy the integrity or performance of the Service

  •    Any modification, adaptation, improvement, enhancement, translation or derivative work of the Service.

  •  Access, search for, or create platform accounts (for example, "scrape" or batch create accounts) by any means (automatic or otherwise) other than our publicly supported interface, or attempt to do the foregoing;
  •  Remove, change or conceal the rights marks (including any copyright and trademark marks) of any BITHON or its affiliates, partners, suppliers or licensors.

  •   Use the Service in a manner not designed or intended by BITHON.

  •   Create or promote products, services or software that directly or indirectly compete with, or in any way replace, any products or software offered by BITHON.

  •  Design, develop, manufacture, license or distribute any applications, accessories or devices used in conjunction with the Service using any of the proprietary information or interfaces of BITHON, or the intellectual property of BITHON.

  •   Send, post or otherwise transmit any offensive, inappropriate, threatening, abusive, insulting, harassing, defamatory, defamatory, false, deceptive, tortious, obscene, profane, invasive or racially, morally or otherwise objectionable content.

  • Send automated, unsolicited or unauthorized messages, advertising or marketing material or any spam or chain mail.

  •   Upload or transfer any data, files, software or links containing or redirected to viruses, Trojan horses, worms or other harmful components through the Service.

  • Use scraper, robot, bot, spider, Crawler or any other automated device or method to access, obtain, copy or monitor any part of the Service, or any files or content discovered or accessed through the Service

  • To avoid paying any relevant fees and/or charges.

  •   Attempt and/or engage in any activity or conduct aimed at abusing or improperly manipulating any promotion, event and/or discount codes offered through the Service. These actions and activities include but are not limited to: creating fake or duplicate accounts; Generating false orders; Buy and resell your own inventory.

  • Authorizes or encourages any person to do the foregoing.

  •   Violate or circumvent security or authentication measures or service usage restrictions.

  • In any way in violation of applicable laws and regulations.

  • ​ Use the Service to violate or circumvent any penalties or prohibitions.

  •   Collect any information about other users without permission to violate privacy or infringe the rights of others.

  •  Conduct any deemed inappropriate behaviors

If you have decided to participate in or suspected of involvement in any breach of this clause, the rule of our company, the activities or behavior of any additional terms or policy, BITHON reserves the right to take back for any event, promotion, incentives, activities and pay you back any number of assets, prizes and/or other payments, and/or to terminate or suspend your account, and even the right to deduct digital assets from your account as a penalty.

4.Paid Advertising/Promotion

You can advertise on BITHON platform, will your store/web page on the platform of goods or different advertisement position in order to enhance exposure, methods of according to the published and collation of BITHON current and charge standard, please refer to the official website or mobile application (such as the rules and standards are also part of this clause). You can use digital assets within the BITHON wallet to purchase specific services, including paying to use AD space, prioritization, AD pop-ups, and more.

You understand and agree that:

  •  The order of advertised goods will rise or fall with other users' advertised goods in accordance with the existing rules, equations and algorithms of BITHON;

  •   It will take 1-3 working days to approve each advertising application. Unless the application is rejected, all advertising fees and/or handling fees paid to BITHON are non-refundable;4

  • • The amount payable for each advertisement will be determined by the location, duration and format of the advertisement. In addition, each AD space has unique browsing needs, and placing ads in popular locations will incur higher fees;

  •  BITHON does not promise or guarantee that paid advertising will be prioritized and will cause users to like, bid, send messages or even sell;

  • Your paid advertising may be terminated early if the exposure is not effective; Any remaining digital assets due to early termination of advertising and/or failure to reach paid views will be returned to your account;

  •  Using the "Prioritization" function for your published items will place your items at the top of a specific list or page. If you have any unfinished clicks on the "Prioritization" function, unused digital assets will be returned to your account; and

  •  Not with standing the foregoing, no refund will be made if :(I) your account is suspended or terminated as a result of your breach of these terms, and/or (ii) your content is removed in accordance with these terms.

5.Fees and Payments 

5.1.1. We may charge you subscription fees, platform service fees, posting fees, transaction fees, and transfer fees for Posting commodities on our platform, making digital asset payments, transactions, exchanges, transfers, and additional services you request for your account. Advertising fees or other fees and handling charges related to your account or advertised goods or digital assets (collectively, "BITHON Fees").

5.1.2. You can use digital assets within their currency fang wallet payment or through the platform provided by the (defined below), or money not regularly inform you of other pipes to pay for BITHON.

5.1.3. We reserve the right to set or modify the fee structure or charge for free services. We will notify you of the changes by email before they become effective.

You understand and agree that:

  • Except as otherwise agreed herein, all subscription fees, platform service fees, publishing fees, transaction fees, transfer fees and advertising fees paid by you to BITHON for accessing and using your account or the Service are non-refundable. For the avoidance of doubt, no funds will be refunded for any of the following conditions :(I) your account is suspended or terminated as a result of your breach of these terms, and/or (ii) your content is removed in accordance with these terms;

  • You are required to pay off all funds by the due date (if applicable) in accordance with the payment instructions of BITHON. Without prejudice to its other rights or remedies, BITHON shall have the right to (I) terminate or suspend your right to access and use the Account and/or the Service for all overdue and late payments; And/or (ii) a late fee of 1.5% per month if the highest rate permitted by applicable law is lower. You should pay a late fee along with the late payment fee, legal fees and collection costs incurred by BITHON in collecting late payment. The late fee shall be calculated monthly from the day following the due date until the late payment is settled;

  • If your account is suspended or terminated for any reason, all funds related to your account will become due immediately. BITHON shall have the right to immediately collect from you all monies that you have not challenged by the payment method you use and shall have the right to terminate your account without prejudice to any other rights or remedies to which BITHON may otherwise be entitled; and

  •  You are obligated to collect and pay all taxes related to your use of and sales through the Service. Depending on the tax regulations of your country of residence, you may be liable for GST or similar GST in addition to your expenses.

  • We have the right to automatically deduct charges directly from digital assets held in your account without prior notice. If we do not receive the full fee on time, we reserve the right to interrupt, suspend or terminate your account.

  • If you do not agree to charge any fees, you may immediately stop using our services on BITHON, but you will still be responsible for the fees previously incurred.

6.BITHON is just a Platform 

BITHON is a platform for users to interact and buy and sell goods using digital asset payment. BITHON will not review users or the content posted by users in advance. Therefore, BITHON has no control over and you agree that BITHON is not responsible for:

  • Advertise the quality, safety, ethics and legality of any aspect of the goods.

  • The authenticity or correctness of the contents of the advertised goods, the seller's ability to sell the goods or the buyer's ability to pay.

  • The user's real identity, age, nationality or sense of humor.

  • Any Content posted by users.

  • Security and legitimacy of any digital assets stored by users.

We encourage you to use the features provided by the Service to communicate with other users to obtain more information about the items on the shelves of users. However, please use common sense and good judgment when interacting with other users. Of course, we will also try our best to ensure the real identity of users through user authentication and merchant authentication, and provide transaction security through the wallet function of BITHON. However, while BITHON is committed to maintaining the security of the Service for all users, you are also responsible for the risks associated with your use of the Service and interaction with other users.

7.Accuracy and Usability

7.1. Availability of The Platform and Services We will endeavor to provide our platform at any time, but we do not guarantee uninterrupted or continuous operation or access to the Platform. Our platforms may be disrupted by maintenance, repairs, upgrades, network or equipment failures that may be beyond our control. We will use reasonable efforts to avoid the platform being discontinued during the expected peak hours, but we will not be liable (whether for transaction-related losses or otherwise) if the Service or any part of it becomes unavailable at any time or for any period of time. We do not represent, warrant, or warrant that our platform is free from vulnerabilities, viruses, or harmful components beyond our control.

7.2. The Platform and Services might be changed from time to time. We may improve, change, modify or discontinue any products or services provided on the Platform, add or remove some features or features, and we may suspend or completely discontinue certain services, features or features. If we discontinue certain products, services, features or features, we will notify you in advance as soon as is reasonable and possible.

7.3.Hardware and Internet


7.3.1 You shall be responsible for configuring hardware devices, software, information technology, computer programs and platforms or systems to access our platforms and services. You assume full responsibility for the integrity and proper storage of any data associated with services stored on your own hardware. It is your responsibility to take appropriate measures to protect your hardware and data from viruses and malware and any inappropriate material. If your hardware breaks down, is damaged or destroyed for any reason, or any records or data stored on your hardware is damaged or lost, BITHON will not be liable.

7.3.2 You shall also be responsible for your use of the Internet to access the Platforms and Services, or for any technical problems, system failures, failures, communication line failures, high Internet traffic or demand, related problems, security vulnerabilities or any similar technical problems or defects. Any costs incurred in connecting to the Internet in order to use or access our services shall be borne by you.

7.4.BITHON mobile apps


You acknowledge and agree that there are a number of risks inherent in using mobile trading technologies (such as the BITHON application), including but not limited to, delays in the prices offered. BITHON is not responsible for any and all situations you may encounter while using our mobile applications. In this case, you will encounter problems due to network line transmission or any other outside of our direct control problems caused by the price quotation delay or cannot trade, these problems include not limited to mobile signal intensity, cellular network latency, or you and any Internet service provider or any other service providers, telephone service providers can occur between any other questions. In addition, some features provided on our platform may not be available on our mobile applications. Users may also need to download and install updates to our mobile applications to maintain service availability. Failure to do so may cause you to be temporarily unable to access certain features of our services, including the transaction feature, until you have downloaded and installed such updates.

7.5.Third-party application integration


7.5.1. We integrate with third-party software applications to provide users with a full set of functions on the BITHON platform. If the third party software is part of the infrastructure and basic functions of the Platform, your access to and use of such third party software shall be governed by these Terms of Use. You agree and accept that you are not allowed to claim against the provider of the third party software integrated on the BITHON platform.

7.5.2. In some cases, your access to and use of third-party software shall be governed by the Terms of Service or User Agreement for such third-party software. We are not responsible for any problems or losses arising from the use of third party software. Any payments or commissions payable to third Party suppliers or service Providers under such agreements are your sole responsibility and shall be paid directly by you to such third Party suppliers or service Providers.

8.Trading on BITHON


8.1.1. You can initiate an order purchase by issuing an "Buy" order to trade goods.

8.1.2. Once you have the sheet, your account will reflect a newly created order, your order will appear in your account  in "orders". At the same time, the seller will receive your order and confirm that when the seller to confirm your order, you can pay, and continued to follow the normal business procedures for receiving, After sale evaluation and refund operation.

8.1.3. You agree and authorize the Platform to temporarily control the digital assets in your account and transfer an appropriate amount of the digital assets to the Seller's frozen position in the Seller's account as payment until you receive the goods and the relevant money will be transferred to the Seller's available balance.

8.1.5. When you place an order, you purchase such goods from the supplier at the price specified for such goods. You may only cancel the order before payment is made. Once you have submitted and completed payment, you may not cancel the order. BITHON reserves the right to refuse such cancellation request. If the number of digital assets in your wallet is insufficient to complete the order, BITHON also reserves the right to cancel the order or forbid the order depending on the status of the digital assets in your wallet.8.1.4. Unless otherwise noted, we are not a seller or supplier of the Goods. We are responsible for managing the website and mobile app, arranging the order payment and processing process, and completing the delivery of the goods you order from sellers through our platform.

8.1.6. We will notify you of the latest status of the order through the system. The system notification will provide:


• The status of your order,

• Your order follow-up information,


This newsletter will indicate a change in the status of your order. You can track the status of your order online or in the program.


8.1.7. The order we accept from you will only cover the goods referred to in this confirmation and may not cover all the goods you order. If this is the case, your order for that part of your order will be accepted when we issue a further acceptance confirmation for the rest of your order.


8.1.8. The inventory supply of the goods will be displayed on the platform and will be updated periodically by the seller. But it should not be relied upon as a definitive statement of whether the item you intend to purchase is indeed in stock.


8.1.9. We reserve the right, in our sole discretion, not to accept or cancel orders for any reason, including but not limited to:

The goods you ordered are not in sufficient stock;

Delivery cannot be arranged for your area; or

The price or offer information on one or more items you have ordered is incorrect due to human or computer error or incorrect information provided by the seller.

8.2. Refunds and returns


8.2.1. The Seller undertakes that it shall not directly return the refund to the customer by any means other than BITHON platform, otherwise, the risks and disputes arising therefrom shall be borne by the Merchant.

8.2.2. The refund situation in the transaction shall be handled according to the following rules:


  • The buyer may apply for a refund for his uncompleted order, and the seller shall carefully examine the reason for the refund and decide whether to accept it. If the seller accepts the buyer's request for refund, all paid digital assets will be automatically refunded to the buyer's account within seven (7) days; All promotional discounts and rewards applicable to this order will automatically expire after refund.

  • If the seller's account is frozen due to the seller's violation and the refund cannot be processed for the order, the seller shall bear the responsibility. The Company has the right to recover the reputation damage and economic loss caused by the relevant dispute to the Company from the seller. The refund will be processed again after the seller's wallet has been thawed. In this case, you need to be aware that your refund may not be refundable in the end and BITHON will not be liable for it.

  • If the buyer and the seller fail to reach an agreement on the refund, they can investigate and process the refund by contacting our customer service. If any illegal activity is involved, BITHON may freeze or terminate the relevant BITHON account. The digital assets in the account may not be retrieved. For disputes, we encourage buyers and sellers to contact each other to resolve them amicably. If you inform BITHON of the dispute, BITHON will be handled appropriately by our customer service staff based on the investigation results, but BITHON is not obligated to facilitate the resolution of the dispute. You agree that BITHON shall not be liable for claims, claims or damages arising out of disputes between buyer and seller.

  • There is no refund service charge.

8.2.3. If necessary, you may ask the relevant seller to return the goods, but you must agree and accept. Whether to return or replace the goods is at the sole discretion of the Seller. Under no circumstances will we accept direct returns to us or be liable for any damage you may cause for any reason.

8.2.4. We reserve the right to terminate or change the above refund and Return policy at any time and from time to time with 30 days' prior notice. In case of any dispute, our decision shall be the final decision.



8.3.1. BITHON allows users to post article information and share content, such as photos, videos, opinions, information, documents, links and other information (hereinafter referred to as "content").

8.3.2. You retain the ownership of the content you upload or share on the platform, but you grant BITHON a fully paid, licensable, sub-licensable and transferable license worldwide for the purpose of operating, developing, providing, marketing and improving the Service, as well as researching and developing new products and services. Erection, storage, use, display, reproduction, alteration, adaptation, editing, publication, distribution, cross-border and/or public transmission of this content (subject to BITHON’s Privacy Policy).

8.3.3. You understand and undertake that you are solely responsible for the content you post or share through the Platform, and that you shall be solely responsible for any loss or damage you suffer as a result of such content.

8.3.4. You acknowledge and understand that BITHON will not review the content uploaded by users in advance. BITHON reserves the right (but is not obligated) to reject, delete or remove any content on the platform at its sole discretion without liability or obligation for refund. Notwithstanding the foregoing, spin auction reserves the right to remove content in any of the following circumstances:

  •   If the content violates this rule.

  •   If BITHON received relevant content infringement allegations or notices.

  •   If the content is unpleasant.

BITHON may also block content and messages (including but not limited to comments, posts, messages and/or chat messages) on or through the Platform to protect the Platform or users or to enforce these terms.

8.3.5. By using the Platform to advertise items for sale, post job vacancies and/or provide services (as applicable), you agree to abide by the following criteria:

  • All articles and content posted must comply with these terms and the policies of BITHON

  • You must provide a fair, correct and complete description of each item, including the price of the item.

  • Each item, job message and/or service must have its own item information.

  • The article information you post may only contain words, descriptions, graphics, pictures and other relevant contents, and all contents contained in the article information must be true, complete and correct, without any misleading information.

  • The goods you provide must be legally obtained and the goods or services you trade in or offer do not contravene any applicable laws, including but not limited to the Trade Descriptions Ordinance (Cap. 362), any intellectual property rights or other rights of third parties.

  • All items should be listed in the appropriate categories. All job information should comply with all relevant laws, regulations, guidelines or policies and any announcements, guidelines and/or policies issued by the relevant competent authorities. If you are required to include a specific attribute in your job Posting (" specific attribute ") and the specific attribute may be considered discriminatory, you must ensure that the specific attribute is a reasonable requirement for the job Posting. You must provide reasons for requesting specific attributes in your job Posting.

  • Any links contained in your job posting must be directed to your personal or company website and must not include links to any third party website.


8.3.6. You acknowledge and agree that BITHON has no control over any websites other than our own and that BITHON shall in no event be liable or liable for any expired job information on any websites other than our own or any expired job information retrieved by search engines.

Without prejudice to the rest of these terms and our policies, you warrant that the job information, services and/or items you offer or sell on the Service:

  • You are the owner of the goods and they are not stolen.

  • The articles are not counterfeit and do not infringe copyright, patent, trademark, trade secret or other proprietary or intellectual property rights of any third party.

  • The goods sold comply with all laws and regulations applicable to the goods.

  • The product is not dangerous, harmful or subject to recall by the government or the manufacturer.

  • All screening criteria described in the job Posting information are clear, objective and relevant, irrespective of age, race, language, sex, marital status and religious belief, unless it is a specific attribute.

  • The content of any job Posting does not infringe or violate any applicable laws and regulations, intellectual property rights or third party proprietary rights

  • All offers and commitments made through the Service are binding.

8.3.7. If you are the seller and have accepted the buyer's offer to purchase a product:

  • You agree to deliver the goods promptly or to complete the transaction with the Buyer immediately, except in exceptional situation, such as failure of the buyer to meet the conditions of the transaction listed by you (such as the location of the meeting is dangerous), or your inability to verify the identity of the buyer.

  •  You may charge a reasonable freight and handling fee to cover the cost of packing and shipping the items. However, you must not charge excessive freight or otherwise avoid charges.

  •  You may not change the price after the sale or misrepresent the location and price of the item.


8.3.8. If you are the buyer and your offer to purchase the goods has been accepted by the Seller, you agree to pay the Seller as soon as possible, unless exceptional situation occur, such as you cannot verify the identity of the seller.

8.3.9. You may obtain the personal information of such users, such as their email address, telephone number and mailing address, by communicating with users about trading matters (" transactions ") through the Platform. You may use the Information for trading purposes only without the user's prior consent.

8.3.10. Notwithstanding the foregoing, since transactions exist only between users and BITHON serves only as a platform and for pay and receive, we cannot guarantee that users (whether buyers or sellers) will abide by the transaction content and complete the transaction.

8.4.List of banned products/services:

1. Illegal political product and publication

2. Illegal political program

3. National classified materials

4. Vulgar audio, channel and publication

5. Vulgar service

6. Gambling

7.Gamble equipment and accessory

8. Lottery ticket

9. Drug and associated fittings

10. Any type of weapons (including knife, gun and associated fittings, imitation gun, explosives)

11. Military equipment

12. Proceeds derived and assets from illegal activities

13. Toxic substance or hazardous chemicals

14. Tactical baton, electric baton,stun rod, etc

15. Picklock

16. Narcotic, psychotropic drugs, prescription drug, drug which has not batch number

17. Antenatal fetal gender authentication

18. Aphrodisiac

19. Online medical service including medical consulting, hypnotic and cosmetic plastic surgery

20. Hacking service associated fittings

21. Malware

22. Certificate or seal illegally published

23. Crowdfunding</p> <p>24. Video chat services

25. Religious network station, publication or associated fittings

26. Online tomb-sweeping service

27. Selling personal information (such as ID card info)

28. Spy equipment and accessories

29. Services or products that violate personal privacy(such as online activity monitoring)

30. Pyramid selling and multi-level marketing

31. Gold investment

32. Cash out from alipay

33. Counterfeit coin

34. Illegal sale the financial information(such as bank account, bank card)

35. Stock and shares

36. Mutual fund

37. Insurance products and channel

38. Financial product and services

39. Rebate or cash rebate services

40. Software or products related to financial products and information trading

41. Single-purpose prepaid card(includes gift cards and other stored value cards)

42. Illegal or unregistered fund-raising

43. Online foreign exchange services

44. Financial mutual aid platform

45. Installment service

46. Invoicing transactions in China

47. Trade or sell crypto without approval(such as USDT)

48. Satellite aerial

49. Cultural relics

50. Money transaction or allocation(RMB and Foreign Currencies)

51. Counterfeit or imitation food

52. Online sales of tobacco

53. Firecrackers

54. Base oil

55. Human organs

56. Surrogate motherhood services

57. Fraud services such as surrogate exam-taker, take an exam or essays for somebody

58. State protected animals and plants

59. Smuggled goods

60. Selling event tickets without a permit (for example, tickets to the Olympics the world Expo)

61. Seeds

62. Real estate transaction

63. Charitable organization

64. Auction and service

65. Pawning

66. Lucky draw

67. Sell animals, plants or products with infectious and dangerous diseases

68. Sales of animals, plants or products originating from endemic areas

69. Services or products conducive to unlawful assembly and assembly activities

70. Other illegal products or services


8.4.1. The Company may formulate and modify the above management rules and functions from time to time as required and announce them on the website 30 days in advance. If the seller does not agree with the contents modified or formulated by the seller, it shall immediately notify the Company in writing within the notice period and stop using the relevant services provided by our platform. If we do not receive your notice of objection, the seller shall be deemed to have confirmed and committed to abide by the management rules and functions formulated or modified by our platform.

8.4.2. The Company has the right to periodically or irregularly review the business type of the Seller. If the Seller engages in business activities not in accordance with this Agreement or the provisions of Hong Kong laws, the Company has the right to suspend or terminate the service.

8.4.3 If the Seller fails to use the services of our platform for 60 consecutive days, the Company has the right to terminate this Agreement and cancel the account of the seller without bearing any legal liability.

8.4.4 The Company may directly deduct the corresponding amount from the Seller's account under any of the following circumstances without any objection from the Seller: 1) The Seller fails to pay the relevant fees to the Company as agreed herein; 2) The seller violates the provisions of this Agreement and causes losses to the Company, its partners, users or other subjects.

8.4.5. Sellers to use this service, the seller shall be deemed to be authorized the company collects and rational use of the seller in the use of the service process of any information and data, including but not limited to identity information, account information and transaction information, etc., the company has the right to use the information and data for business, the improvement of products, to provide better service.

9.Digital Asset Management and Services

9.1.Deposit of Digital Assets

9.1.1. After creating your BITHON Account, you can deposit your digital assets into your BITHON account or wallet at the address provided by us. After you complete the withdrawal procedure from your original wallet to the coin exchange wallet address, you need to submit your top-up record to the coin exchange for verification. After depositing digital assets into your account, you can start to conduct transactions, transfers and exchanges on the platform. You can only deposit specified digital assets supported by the platform into your account. BITHON reserves the right to include or delete digital assets at its sole discretion.

9.1.2. You represent and warrant that you are, and will always be, the ultimate effective and legal beneficiary of digital assets held in your BITHON account.

9.1.3. You agree that your digital assets have the opportunity to merge with the digital assets of other users. Digital assets deposited may not be recognized as separate and special ownership documents or other electronic records.

9.1.4. BITHON will conduct marketing campaigns from time to time, subject to the terms and conditions that may be relevant to such marketing campaigns. Users are eligible to participate in such marketing campaigns and receive digital asset bonuses that can be deposited in their BITHON wallets. BITHON reserves the right to change, extend, terminate and/or cancel such marketing activities or modify the terms and conditions associated with them at any time in its sole discretion without notice. If the user's account is detected to be involved in malicious trading, market manipulation, laundering trading or manipulation of account opening, BITHON Reserve the right to declare that the user is not entitled to the rights of the activity, or BITHON will withdraw or deduct such bonuses and rewards already credited to the user's BITHON account. BITHON reserves the right to make final decisions on any disputes raised by users.

9.1.5. You agree that you only enjoy the legal ownership of the balance of your digital assets deposited into your account through your use of the Platform's top-up, exchange, transfer and transaction services, the increase of your digital assets resulting from your participation in trading activities, and the bonuses and rewards legally credited by BITHON as a result of your participation in the platform's marketing program. In the event of an illegal or incorrect deposit of digital assets to your BITHON account, whether by human or system error, BITHON reserves the right to recover, withdraw or deduct such incorrect deposit. You agree to cooperate with BITHON in handling such withdrawals or deductions.

9.2.Withdrawal of Digital Assets

9.2.1. You can withdraw the digital assets in your BITHON account or BITHON wallet to your other digital asset wallets. We will conduct withdrawal procedures according to the digital assets you choose to withdraw, the amount, the type of main network, and the wallet address provided.

9.2.2. The main network types supported by different digital asset withdrawals are different. You can only withdraw using the available main network types provided by us.

9.2.3. You are obligated to ensure the accuracy of the withdrawal information you provide. Please double check the accuracy of the withdrawal information, especially the main network type and wallet address. BITHON will not be responsible for any loss of digital assets caused by any error in your information.

9.2.4. After receiving your withdrawal application, BITHON will normally complete the withdrawal process within 8 hours. If necessary, please contact the customer service staff to follow up.

9.2.5. BITHON may have different withdrawal limits for different digital assets. If the withdrawal amount exceeds the limit, it may be impossible to withdraw cash.

9.2.6. You can only withdraw specified digital assets supported by the Platform. BITHON reserves the right to include or delete digital assets at its sole discretion.

9.2.7. You represent and warrant that all withdrawals are made by you and are not instigated or forced by others.

9.2.8. BITHON will not be responsible for any withdrawal failure or loss of your digital assets due to the main network type or other uncontrollable factors during the withdrawal process.

9.2.9. You represent and warrant that you will not make malicious and frequent withdrawals in an attempt to paralyze the operation of BITHON, and we have the right to suspend or terminate your account if found.

9.2.10. In order to enhance the security of withdrawal, BITHON may require you to set up mobile security code, SMS verification code, email verification code, Google verification code, Touch ID, Face ID and other biometric functions for withdrawal verification.


9.3.Conversion of Digital Assets

9.3.1. You can exchange one digital asset in your account for another digital asset by using the exchange service provided by BITHON and keep it in your BITHON account or wallet. Once converted, you lose ownership of the original digital asset and become the owner of the newly converted digital asset of equivalent value.

9.3.2. The exchange rate in BITHON is determined by the international exchange rate. Due to exchange rate changes, regions, time differences, network delays and other factors, the exchange rate may fluctuate or deviate.

9.3.3. After receiving your exchange application, BITHON will normally complete the exchange process within 8 hours. If necessary, please contact the customer service staff to follow up.

9.3.4. There may be different exchange limits for different digital assets. If the amount of exchange exceeds the limit, it may not be convertible.

9.3.5. You can only exchange designated digital assets supported by BITHON. BITHON reserves the right to include or delete digital assets at its sole discretion.

9.3.6. You represent and warrant that all withdrawals are made by you and are not instigated or not forced by others.

9.3.7. BITHON will not be responsible for any failure of exchange or loss of your digital assets due to the main network type or other uncontrollable factors during the exchange process.

9.3.8. You represent and warrant that you will not engage in malicious frequent exchange activities in an attempt to paralyze the operation of BITHON, and we have the right to suspend or terminate your account if found.

9.3.9. You agree that you only enjoy the legal ownership of the balance of your digital assets deposited into your account through your use of the Platform's top up, exchange, transfer and trading services, the increase of your digital assets resulting from your participation in trading activities, and the bonuses and rewards legally credited by BITHON for participating in its marketing programs. In the event of an illegal or incorrect deposit of digital assets to your BITHON account, whether by human or system error, BITHON reserves the right to recover, withdraw or deduct such incorrect deposit. You agree to cooperate with BITHON in handling such withdrawals or deductions.

9.4.Transfer of Digital Assets

9.4.1. You can transfer the digital assets in your account to another User by using the transfer service provided by BITHON. The digital assets will be stored in the other user's BITHON account or wallet. Once you transfer money, you lose ownership of the original digital asset, and the user receiving the transfer will own the digital asset.

9.4.2. After receiving your transfer application, BITHON Will normally complete the exchange process within 8 hours. If necessary, please contact the customer service staff to follow up.

9.4.3. There may be different transfer limits for different digital assets. If the amount of transfer exceeds the limit, there may be no transfer. For details, please refer to the relevant exchange page of mobile application.

9.4.4. You can only transfer designated digital assets supported by BITHON. BITHON reserves the right to include or delete digital assets at its sole discretion.

9.4.5. You represent and warrant that all transfers are made by you and not instigated or forced by others.

9.4.6. BITHON Will not be responsible for any failure of transfer or loss of your digital assets due to the type of main network or other uncontrollable factors during the transfer process.

9.4.7. You represent and warrant that you will not make malicious and frequent money transfers in an attempt to paralyze the operation of BITHON and we have the right to suspend or terminate your account if found.

9.4.8. You agree that you only enjoy the legal ownership of the balance of your digital assets deposited into your account through your use of the Platform's top up, exchange, transfer and trading services, the increase of your digital assets resulting from your participation in trading activities, and the bonuses and rewards legally credited by BITHON for participating in its marketing programs. In the event of an illegal or incorrect deposit of digital assets to your BITHON account, whether by human or system error, BITHON reserves the right to recover, withdraw or deduct such incorrect deposit. You agree to cooperate with The Exchange in handling such withdrawals or deductions.

9.5.Digital Asset Savings

Current savings Rule

  • No minimum and maximum savings limits

  • The duration of each deposit is 1-30 days, free to choose

  • Consistent annual rate of return, regardless of the date of savings

  • A savings order may be cancelled at any time. If the order is cancelled before maturity, the interest on the deposit will be forfeited

  • Calculation formula of interest return to maturity: principal *(annualized rate of return /365 days * Number of saving days)

Fixed savings Rule

  • No minimum and maximum savings limits

  • The duration of each deposit is 90 days /180 days /365 days

  • The longer the savings date, the higher the annual rate of return

  • Interest and principal can only be received after the savings order matures

  • Calculation formula of interest return to maturity: principal *(corresponding annualized rate of return /365 days * Number of saving days)

Purchasing Process:

  1. Deposit cryptocurrency into your BITHON wallet

  2. Click into “Saving Plan” to choose the types of cryptocurrency, amount of cryptocurrency, and deposit period

  3. The saved cryptocurrency will be freezed and start interest accrual

  4. Withdraw the Principal and Interest at maturity

Cancellation of Fixed Savings: Normally, cancellation of fixed savings is not allowed. Unless the user can provide reasonable reasons, BITHON will approve the cancellation at its discretion. If the user cancels the fixed saving order, he/she will lose the interest on the deposit and be subject to a penalty of 5% of the principal.

Use of Assets:

The digital assets that users deposit into their savings plans will be applied to BITHON's businesses, including mortgages, quantitative transactions, currency exchanges, over-the-counter transactions and more.

Risk Disclosure:

  • Savings plan products should not be viewed as substitutes for bank savings or deposits. The Savings scheme product is not covered by the Deposit Protection Scheme in any way.

  • The rate of return on interest is subject to adjustment from time to time.

  • Trading in digital assets involves extremely high risk and digital assets are traded around the clock. Before making deposits, users should determine the appropriateness of placing digital assets in fixed income products based on their knowledge, expertise, financial position and risk appetite.

  • Extreme market conditions, such as price fluctuations, lead users to withdraw large amounts of certain digital assets. This may affect normal use of the BITHON platform and may affect users' ability to extract their digital assets "in real time."

  • Any information provided by BITHON with respect to the Products, including but not limited to the application, website, order system and product pages, does not constitute an offer to sell or an invitation to buy to residents of the United States, Hong Kong Special Administrative Region, Singapore or any other country or territory where such offer or invitation is prohibited by law.

  • While investing can bring profit opportunities, every investment product or service has potential risks. Due to the rapid changes in the market, the buying and selling prices of investment products may not rise or fall and the fluctuation amplitude may not be as expected. Your capital may increase or decrease due to the buying and selling of investment products. The price of investing in digital assets may rise or fall, or even become worthless. As a result, you may not receive any return on your investment in digital assets. Due to market conditions, some investments may not be immediately convertible back into cash.

  • The investment decision is your own, but you should not invest in the product unless the intermediary has explained to you at the time of sale that the product is suitable for you after considering your financial position, investment experience and objectives. Before making any investment decision, customers should assess their own financial position, investment objectives and experience, willingness and ability to tolerate risks, and understand the nature and risks of the products concerned. Investing involves risk. Please read and learn more about the relevant digital assets, including their risk factors. 

  • If you have any questions regarding this risk disclosure Statement, the nature and risks involved in the transaction or the Fund, you should seek the advice of your independent financial adviser.

Security Control:

BITHON protects your money through ISO27001 bank-level system security management, coupled with real-time pledge rate monitoring, a comprehensive risk control system and an efficient clearing process. In addition, BITHON's professional asset management team will operate around the clock to ensure robust interest returns for users.

Handling of violation

If the digital assets stored in the account are found to have come from a suspicious address or are suspected of being the proceeds of criminal offences, the BITHON will have the right to freeze the assets for investigation. If verified, the assets will be handed over to the police for follow-up processing and the savings interest will be cancelled.


9.6.Over-The-Counter trading of digital assets

9.6.1. We recommend that you use the over-the-counter trading service recommended by BITHON to exchange the digital assets in your account for fiat currency (HKD/USD/RMB) or purchase digital assets through legal currency and deposit them into your BITHON account or currency. in the wallet. Users can find their favorite OTC dealers in the [OTC dealer recommendation area] in the BITHON mobile app for buying and selling transactions.

9.6.2. The OTC trading service will provide payment to the user through cash banknotes, bank transfer or other forms. The actual final transaction form depends on the policy of the OTC dealer.

9.6.3. When you trade the digital assets in the BITHON account into legal tender, you will lose the ownership of the original digital assets. After you confirm that you have received the legal currency of the same value, you need to bear the risk of funds.

9.6.4. When you use legal currency to purchase digital assets, you will lose the original legal currency ownership and own the digital assets.

9.6.5. The exchange rate of all OTC transactions is determined according to the international exchange rate. Due to exchange rate changes, regions, time differences, OTC dealer fees and network delays and other factors, the exchange rate may fluctuate or deviate. The trader's real-time latest quotes decide whether to trade at their own discretion.

9.6.4. The OTC dealers recommended by BITHON may have different OTC transaction limits for different digital assets. If the transaction amount exceeds the limit, the transaction may be rejected. For details, please check with the relevant OTC dealers.

9.6.5. You can only trade designated digital assets supported by the BITHON as legal tender. BITHON reserves the right to list or delete digital assets at its sole discretion.

9.6.6. You represent and warrant that all OTC trading actions are done by you and not encouraged or forced by others.

9.6.7. During the OTC trading process, if the transaction fails or your digital assets are lost due to the negligence of the OTC dealer or other uncontrollable factors, BITHON will not be responsible for this.

9.6.8. You represent and warrant that, in addition to reasonable trading, you will not attempt to influence and hinder the operation of OTC dealers by placing fake orders and frequent malicious harassment. If found, we have the right to suspend or terminate the transaction. your account.

9.6.9. You agree that you only enjoy the balance of digital assets deposited into your account by using the platform recharge, exchange, transfer and transaction services, the increase in digital assets brought about by your participation in transaction activities, and participation in the marketing plan of the BITHON. The legal ownership of bonuses and rewards legally credited by BITHON. In the event of an illegal or erroneous deposit of digital assets in your BITHON account, whether by human error or system error, BITHON reserves the right to recover, withdraw or deduct such erroneous deposits. You will agree to cooperate with BITHON in processing such withdrawals or deductions.

​9.7.0. BITHON aims to select the safest and most reliable local OTC dealers for users. We do not provide any cryptocurrency OTC services, nor do we have any interest relationship with the OTC dealers in the list. Users should be cautious to trade at your own risk.

10. Use digital assets as payment and receipt


10.1. We provide users with digital asset collection and payment solutions. You agree and accept:

  • Digital assets have value for commodity trading;

  • Using digital assets as the media of trading

  • Digital assets as remuneration from the sale of goods;

10.2. In order to enhance the security of payment and receipt, BITHON may require you to set up mobile security code, SMS verification code, email verification code, Google verification code, Touch ID, Face ID and other biometric functions for payment verification.

10.3. By registering with BITHON, you agree to be bound by these terms and conditions. Your continued use of BITHON shall be deemed to be your unconditional acceptance of the latest version of these terms and conditions. You represent to us and other users that your use of your account and/or use of your PIN or other identifiers on the Platform will be your express authorization and within your authority to make such payments.

10.4. By activating Touch ID or Face ID or other biometric functions on BITHON, you agree that we may access, use and/or process your biometric information in accordance with our Privacy Policy.

10.5. We currently accept 4 digital assets as payment and receipt, including BTC (Bitcoin), ETH (Ether), USDC (USD stable coin) and USDT (Tether). BITHON reserves the right to list or delete digital assets at its sole discretion. When you pay with BITHON, you authorize us to deduct the amount you submitted and/or confirmed at the time of payment from the digital assets specified in your BITHON account, and declare to us that you are authorized to make the payment.

10.6. When you use BITHON to pay, you agree and accept that, subject to its terms and conditions, your digital asset information and payment transaction details about the product will be collected, processed and processed by us, relevant sellers and other service providers. reserve. You agree and accept that you are solely and solely responsible for any losses you incur or incur when conducting digital asset payment transactions, and we shall not be liable for any such losses in whole or in part under any circumstances.

10.7. In the event of any payment failure during payment, the digital assets used in the unsuccessful order will be returned to your BITHON account within 8 hours as much as possible, but will be returned within 1 working day in any case.

10.8. After the buyer places an order and pays, the system will deduct the relevant order amount from the buyer's wallet, and the digital asset will be escrowed by BITHON, and will be automatically deposited into the seller's account after the seller delivers and the buyer confirms receipt.

11.Knowing your customers and anti-money laundering policies

11.1. We guarantee that we will carefully comply with the laws and regulations related to Know Your Customer and anti-money Laundering and will not knowingly violate the Know Your Customer and Anti-Money Laundering Policy. Within the scope of our reasonable control we will take necessary measures and technology to provide you with safe services, as far as possible to make you free from the loss of money laundering by criminal suspects.

 11.2. Our Knowing Your Customer and anti-money laundering policy is a comprehensive international policy system that includes the Knowing your Customer and AML policies of the different jurisdictions to which you belong.


The Knowing your customer and anti-money laundering policy is as following:

• Promulgate knowing your customer and anti-money laundering policies and update them to meet the standards set by applicable laws and regulations;

• Promulgate and update some guidelines and rules for the operation of the Platform, and our employees will provide services in accordance with these guidelines and rules;

• Design and implement procedures for internal monitoring and control of transactions, such as strict means of identity verification, and arrange for the formation of a professional team dedicated to anti-money laundering;

• Use a risk prevention approach to due diligence and ongoing supervision of customers;

• Review and regularly review transactions that have occurred;

• Reporting suspicious transactions to the competent authorities;

• Proof of identity, address and transaction records will be maintained for at least six years and will be submitted to regulatory authorities without notice to you.

11.3.Identity Authentication/Merchant authentication

11.3.1. Identity authentication or merchant authentication is required to use any digital asset management and trading functions on BITHON. Authenticated accounts can use basic functions such as digital asset management and trading provided by BITHON. In addition to displaying the "merchant authentication" label on the seller's home page, the account that performs merchant authentication can enjoy more advanced functions such as store payment and sales data analysis.

11.4.Submission of identity or merchant information

11.4.1.Identity information

  • The content of the information we collect about you may vary from jurisdiction to jurisdiction and entity type, and in principle the following information will be collected from registered individuals:

  • Basic personal information: your name, address (and permanent address, if different), date of birth, nationality and other information available. Authentication should be based on documents issued by an official or other similar authority, such as passports, id cards or other identification documents required and triggered by different jurisdictions. The address you provide will be verified by appropriate means, such as checking passenger vehicle receipts, bank correspondence, utility correspondence or conducting searches with government and other agencies.

  • Valid photo: You may be required to provide a photo of you holding your id against your chest when you are authenticated;

  • Contact information: phone/mobile number and/or valid email address.

11.4.2. If you are a company or other legal entity, we will collect the following information to determine the ultimate beneficiary of your or trust account.

Company registration and registration certificate; Copies of the articles of association and memorandum of the company; Detailed proof of the company's equity structure and ownership statement, and the board resolution of the authorized trustee that determines the opening and execution of the account on this website; The identification documents of the company's directors, major shareholders and authorized signatories of the website account as required; The principal business address of the company, if different from the mailing address of the company, is provided. If the company's local address is inconsistent with its main business address, it is considered a high risk customer and will need to submit additional documents. Other certification and authority documents we require and such documents as we deem necessary, depending on the requirements of different jurisdictions and the type of entity.

11.4.3. We only accept English version or Chinese version of identity information. If not, please translate your identity information into English version and notarize it.


11.5.1. Copies of supporting documents shall generally be checked against the original documents. However, a copy is acceptable if a trusted and appropriate certifying authority can certify that it is an accurate and complete copy of the original document. Such accreditors include ambassadors, judicial commissioners, and magistrates.

11.5.2. The identification of ultimate beneficiaries and control of accounts is required to determine which individuals ultimately own or control direct customers and/or to determine that ongoing transactions are performed on behalf of others. If it is a legal entity, the identity of the major shareholders (e.g. those holding a voting interest of 10% or more) should be verified. Generally, 25% of the shares will be considered as normal risk, and the identity of the shareholders must be verified; Where a stake of 10% or more voting rights or shares is considered high-risk, the identity of the shareholder must be verified.

11.6.Monitor transactions

11.6.1. We set and adjust daily transaction and top-up withdrawal limits according to security and actual transaction conditions;

11.6.2. If the transactions are frequent and concentrated on a registered user or are beyond reasonable circumstances, our professional team will evaluate and determine whether they are suspicious;

11.6.3. For suspicious transactions identified by us in our own judgment, we may take restrictive measures such as suspension of the transaction, rejection of the transaction, or even reverse the transaction as soon as possible, and report to the competent authorities at the same time without informing you;

11.6.4. We reserve the right to refuse registration applications from persons from jurisdictions that do not meet international anti-money Laundering standards or who may be considered political public figures, and we reserve the right to suspend or terminate transactions that in our own judgment are suspect at any time, provided that we do so without breaching any of our obligations and responsibilities to you.


11.7.Obligations of the certified Merchant

11.7.1 The certified Merchant shall guarantee the legality, authenticity, accuracy and completeness of the order information. When accepting buyer's order, merchant shall record, including but not limited to, the following information: commodity name, commodity serial number, commodity unit price and total demand price of the commodities on order.

11.7.2 Merchant shall properly retain relevant transaction data and vouchers, including but not limited to orders and relevant documents signed by buyer when accepting goods, for at least three years from the date of transaction.

11.7.3 The Merchant shall not take the initiative or assist the user to carry out illegal business activities such as cash out, money laundering and transaction sub-order, and shall not engage in serious risk behaviors such as false application, side recording and malicious closure. Otherwise, BITHON shall have the right to suspend or terminate the provision of the Services hereunder and submit the information of the Merchant to the regulatory authority. Merchant shall use its authenticated account in accordance with the regulations and shall not use the account to engage in or assist others in any commercial fraud or other illegal activities.

11.7.4 Merchant shall notify BITHON in advance in case of relocation, suspension of business, change of domain name, contact number and other merchant information. BITHON shall have the right to suspend the services as the case may be. Merchant shall be liable for all complaints and disputes caused by failure to timely notify the Company.

11.7.5 Merchants shall not charge or disguised additional handling fees or additional fees to buyers for using the payment method of digital assets provided by BITHON, or lower the service level.

11.7.6. Merchants warrant that they shall not use the digital asset collection service provided by BITHON for businesses beyond the recorded business scope or in violation of the prohibited sales list of BITHON.

11.7.7. Merchants shall actively guard against unauthorized transactions and timely solve problems in buyer services. In the course of the transaction, losses are caused to the Company and its partners or users, including but not limited to false transaction, fraud, card theft, forged transaction, transaction denial, refusal to pay, leakage of account information, merchant's violation of national laws, regulations and policies, breach of its commitment to the buyer, breach of this Agreement, etc., The Merchant shall solve the claims and other disputes caused by the above circumstances by itself. BITHON shall have the right to deduct the balance of the Merchant's BITHON account directly from the balance of the Merchant's BITHON account. If the balance is still insufficient for compensation, BITHON may continue to recover from the Merchant.

11.7.8. Based on cooperation, BITHON provides the promotional card, door stickers, posters, pull-up banner, flags and other publicity materials, BITHON has the right to require merchants show card accordingly, door stickers, posters, pull-up banner, flags and other forms of publicity materials, BITHON’s logo must be displayed in the merchants to provide more publicity materials, in front of the store and shop for advertising.

11.7.9 During the cooperation, BITHON shall provide promotional materials as support for merchants. If merchants unilaterally fail to perform the agreement and refuse to provide users with digital asset collection services provided by BITHON, BITHON shall have the right to charge merchants all service fees generated during the cooperation.

12.Suspend and Terminate Accounts


These Terms of Use shall continue to apply until termination by you or us as follows:

12.1.Account suspension or termination

12.1.1. If we suspect that any such account violates these Terms of Use, the Privacy Statement or applicable laws and regulations, we will have the right to immediately suspend your account (and any account actually held by the relevant legal entity or affiliate), freeze or lock all digital assets in such account. BITHON will have the right to retain and use transaction data or other information relating to the account. We reserve the right to suspend your account under the following circumstances:

  • The account is subject to governmental proceedings, criminal investigations or other pending proceedings;

  • We found an anomaly in the account;

  • We have detected unauthorized account access;

  • Court orders or orders from regulatory/governmental bodies require us to take relevant measures;

  • Account suspension in accordance with our anti-money Laundering policy.


BITHON reserves the right to terminate your account and any authorization to BITHON if:

  • BITHON terminates providing services to you;

  • You are accused of re-registering directly or indirectly as a BITHON user in the name of any other person;

  • The user or identity information you provide is untrue, inaccurate, outdated or incomplete;

  • If these Terms of Use are modified, you expressly notify BITHON that you do not wish to accept them;

  • Any other circumstances under which The Services should be terminated in the opinion of BITHON; As well as

  • Violation of these Terms of Use.


If an account is terminated, the account and transaction information required to comply with data retention standards will be securely stored for six (6) years after termination in accordance with our Privacy statement. In addition, if there is an uncompleted transaction during the account termination process, BITHON reserves the right to notify your counterparty of the current situation.

12.2. Upon termination of your account, these Terms of Use will be terminated accordingly.

12.3. We will report any violation of these Terms of Use to law enforcement authorities as we deem necessary or appropriate, and we will work with those agencies to disclose your identity and provide them with any information about you in our systems.

12.4.The user terminates the own account

12.4.1. You may discontinue your use of our platform at any time by discontinuing your use of your account and requesting revocation of your digital assets. After your account is deactivated or terminated, all balances on your account (including fees and liabilities owed to BITHON) should be paid to BITHON immediately. After paying all outstanding fees (if any) to BITHON, users will have 5 business days to withdraw available digital assets from their accounts to the specified wallet address, subject to wallet verification. Procedures for withdrawal of digital assets after termination of your account shall be in accordance with the withdrawal procedures in Clause 9.2.

12.4.2. When you terminate your account, your account profile, profile picture, order record, chat record and wallet withdrawal record will be permanently deleted.

12.5. Account withdrawals and termination (arising from fraud/AML)

BITHON shall have full authority to hold funds and user data/information that may be transferred to authorities in the event of account suspension/closure as a result of fraud investigation, anti-money laundering investigation or violation of the Terms of use of BITHON (e.g. deposit of illegal digital assets on BITHON).

13.Risk disclosure

13.1. Prices and liquidity of digital assets have been volatile in the past and are likely to be volatile in the future. As a result, losses in digital assets and their derivatives can be risky and occur in a short period of time.

13.2. The value of digital assets may derive from the continued willingness of market participants to exchange fiat money or one digital asset for another. If the market for that digital asset disappears, it may result in a permanent and complete loss of the value of that particular digital asset.

13.3. You may be exposed to the following risks and losses if you engage in buying and selling transactions related to digital assets:

• You may see a decline in the value of your sales proceeds due to a decline in the price of your digital assets;

• If the main-net type transfer fee for digital assets increases, you may incur more processing fees;

• You may suffer losses due to platform failures, such as planned or unplanned outages, matching system failures, database failures, digital asset transfer or storage failures, API failures or failures, hacking attacks or other failures or failures.

13.4. You should be aware that you may incur a total loss of funds in your account. Under certain market conditions, you may find it difficult or impossible to conduct top-up, withdrawal, transfer, and exchange operations. Therefore, you should carefully consider whether this risk is right for you based on your circumstances and financial resources.

13.5. Transactions in digital assets may be irrevocable and, therefore, losses resulting from fraudulent or accidental transactions may be irreparable. The nature of digital assets may lead to an increased risk of fraud or cyber-attacks, which may mean that technical difficulties encountered by the platform may prevent you from accessing or using digital assets.

13.6. Digital assets are not legal tender and are not backed by governments. Deposits deposited into your account will not be treated as deposits under the local laws, regulations or regulations of your jurisdiction and are therefore not protected by deposit insurance or investor protection.

13.7. Legislative and regulatory changes or actions at the regional, state, federal, national, or international level may adversely affect the use, transfer, exchange, and value of digital assets. If we are required to limit or terminate our content in accordance with regulatory measures, you may suffer a loss.

13.8. BITHON shall not be liable for failure to provide the services in accordance with the Terms of Use due to circumstances beyond its control (including but not limited to changes in laws, regulations or policies) or force majeure (including but not limited to riot, act of God, malicious damage, fire).

13.9 Each party is fully aware of the current situation of "China's domestic e-commerce environment is not mature, e-commerce legislation and credit system is not perfect" and the risks of e-commerce business, and each party undertakes to take reasonable risk prevention measures to avoid or reduce risks as much as possible.


14.1. Exemption clause refers to the objective circumstances which are unforeseeable, unavoidable and insurmountable by both parties hereto. If the contract cannot be performed in whole or in part due to such objective circumstances, the parties may, based on the actual situation, decide to perform, postpone or terminate the Contract in part or in whole and exempt themselves from liability for breach of contract. If either party is unable to perform the contract due to unavoidable events, it shall take timely measures to prevent further loss and notify the other party in writing in a timely manner to mitigate the possible loss to the other party; otherwise, it shall be liable to the other party for further loss.

14.2. We will make every effort to ensure that the information, materials, data and knowledge relating to the Platform (including but not limited to information from third parties) is true, correct and accurate, and correct all errors or omissions as soon as possible upon receipt of such notice. However, we make no warranty, express or implied, as to the accuracy, correctness, reliability, timeliness or non-infringement of any information, materials or knowledge contained in the Platform on an "as is" and "available" basis.

14.3. We aim to provide you with uninterrupted access to the platform. However, we do not guarantee or warrant that platform-related content or features will be uninterrupted or error-free, that defects will be corrected, or that the Platform and its servers will be free of viruses and/or other harmful content.

14.4. Due to the use or access platform or not be able to use and access platform, directly or indirectly caused by any form of loss or damage (including but not limited to any due to rely on the content and/or due to the terms and conditions of or related to any loss or damage, whether in contract, tort or otherwise), we will not accept liability for any, even though we know of the possibility of such damage. We accept no liability for consequential loss or damage suffered or sustained by you or unforeseeable loss or damage arising from your access to and/or use of the Platform.

14.5. Notwithstanding the foregoing, nothing in these terms and Conditions shall limit our liability with respect to personal injury or death, fraud, etc., nor shall it limit our liability with respect to exclusions or limitations not permitted by applicable law or regulation.

14.6. You will be able to purchase a variety of goods and services through the Platform. Goods and services are provided by third parties. You are solely responsible for your choice of goods or services. We shall not be liable for any direct or indirect loss or injury suffered or arising from the use of or in connection with any goods or services received and/or purchased as a result of the use of the Platform, or for the acts, omissions, errors or defaults of any third parties in connection with such goods or services. Please remember that data and descriptions of products and services may not represent a complete description of all options and terms and conditions of such goods and services. Make sure you read all the options and terms and conditions carefully before purchasing any goods or services.

14.7. In addition, in view of the special nature of digital assets, each party shall be exempted from liability if BITHON fails to perform its obligations hereunder under any of the following circumstances, including but not limited to:

A) Hacker attack, computer virus invasion or outbreak;

B) The computer system is damaged, paralyzed or cannot be used normally, resulting in the loss of data or records, and the Company is unable to provide the services hereunder;

C) technical adjustments in the telecommunications sector that have a significant impact;

D) The service is terminated due to government regulation;

E) Other causes not attributable to either party.


14.8. In the event of any of the above, either party shall immediately notify the other parties in writing. Each party shall decide whether to continue to perform the Contract according to the impact of the event on the performance of the Contract.

15.Liability for breach of contract

15.1 Any breach of the obligations agreed herein by either party shall constitute a breach of contract.

15.2 BITHON shall have the right to unilaterally terminate this contract and require the User to bear relevant compensation liabilities if the user has any of the following circumstances:

(a) is directly or indirectly involved in fraud;

(b) deterioration of its business and financial condition;

(c) Refusal to correct illegal operations when pointed out;

(d) Unreasonable refusal or deliberate delay of BITHON's inquiry and inspection requirements;

(e) Entering into bankruptcy proceedings, dissolution or revocation of business license;

(f) the occurrence of fraudulent card transactions or malicious arrears;

(g) Conduct acts detrimental to the interests of BITHON;

(h) Engage in illegal business by violating this Agreement or using the Services provided by BITHON;

(I) occurrence of risk events or abnormal transactions judged by BITHON.



You agree to any contract for breach of this article, assurance, statement and agreement in accordance with us and all of our directors, employees and contractors of any claims, losses, damages, costs and expenses (including legal costs) or other liability to us and all of our directors, employees and contractors make indemnity, and make us from damage.


17.Permission to use your submission


We encourage you to tell us how to improve the service. The Service may facilitate you to send us questions, comments, suggestions, ideas, feedback or other information about the Service through online forms, email, social media or other channels (" Submissions "). Through to submit to us or otherwise provide your submissions (including user content is suitable for such purpose), meaning that you agree and acknowledge your submissions are confidential, and grant us a non-exclusive, unlimited, permanent, irrevocable, transferable, to license, royalty-free license, and can be used for any purpose, Without confirmation or compensation, whether for commercial or other purposes. However, personal data will only be used in accordance with our privacy policy.


18.Third party liability


18.1 Our service may provide you with access to third party websites. The views expressed on third party websites do not reflect our views. We accept no responsibility for the accuracy or content of any such views or expressions. The use of hyperlinks and access to such associated sites are at your own risk.


18.2 Your use of third party websites is governed by the terms and conditions and privacy Policy of such websites. These terms and conditions and the Privacy Policy may be completely different from our terms and conditions and our Privacy Policy. It is your responsibility to read the terms and conditions and privacy policy of the third party website before using it. We are not responsible for any loss caused or incurred by the terms and conditions of third party websites or privacy policies, or for any acts, omissions, errors or breaches by third parties arising out of their terms and conditions and/or privacy policies.


18.3 For your convenience, we have provided hyperlinks to other websites. Under no circumstances shall we be associated or associated in any way with any trademark or service mark, logo or emblem that appears on a third party website. The Service may provide or third parties may provide links or other access to other sites and resources on the network. In no event shall we be liable for the content or materials of third parties (including users) appearing on the Services (including but not limited to errors or omissions of any content, or loss or damage of any kind resulting from the use of such content).


19.Intellectual property rights


You agree and acknowledge that BITHON may contain or display data, content, images, materials or information protected by copyright, trademark, patent, trade secret or other proprietary rights and laws (" Content ") and is the property of us and/or our third party licensors. You may print, copy, transfer or store excerpts of content, materials or information displayed in the Services, but only for personal use, if you comply with the following conditions:

  • The Content may not be used for any business or commercial purpose without our written permission. No such rights may be sold, licensed or transferred to any third party without our express written consent.

  • You may not modify or change anything on the Service. May not be excerpted, reproduced, published, used, reformatted and/or displayed for the benefit of other websites without our written permission;

  • We and our licensors shall always acknowledge our status as authors of such data, content, material or information;

  • Images, logos, trademarks or service marks displayed on the Services are our property or the property of our third party licensors and are protected by applicable copyright, trademark, privacy and publicity laws and/or other intellectual property laws. Unauthorized use of images, logos, trademarks or service marks displayed on the Services may violate applicable law.

All intellectual property rights, such as service and service related patent, trademark, logo, network domain name, moral rights, software, data, supply code, specification, proprietary technology, process and business strategies (in all cases, whether registered or not, also including the right of all used to register, and the content includes services such as shown in the data or content), Are owned by our and/or the Licensor and all such rights are reserved. Nothing in these Terms and Conditions or our Services, by implication, estoppel or otherwise, grants you any license or right to use the Content in a manner other than as expressly stated in these Terms and Conditions. In addition to other parts of the terms and conditions mentioned, otherwise we and our licensor have in service or intellectual property rights related to the services (including display data or content in it) if without our prior written consent, you shall not use, copy, modify, publish, transfer, sale, excerpts, reverse design, copy, decomposition or distribution.



20.1 Unless otherwise agreed herein, neither party shall disclose the contents hereof, personal data of users, payment data of customers, Internet technology, security protocols and certificates to any third party without the written consent of the other party.

20.2. BITHON shall have the right to disclose relevant business information of the Merchant under any of the following circumstances:

(1) The financial industry regulator requires BITHON to provide relevant business information of the merchant;

(2) Law enforcement agencies or courts require BITHON to provide relevant business information of merchants;

20.3. Each party warrants that its employees and agents perform the confidentiality obligations under this clause.

20.4. Notwithstanding the foregoing, you acknowledge that BITHON is part of a group composed of multiple legal entities and that BITHON may be required to provide confidential Information to its affiliates (as defined below). For agreed purposes, you (as both disclosing Party and receiving Party under this Agreement) agree to:

(a) BITHON may disclose the Confidential Information to its affiliates to such extent as it is necessary for its affiliates to know it for the agreed purposes; and

(b) a disclosure made by or to an associate of BITHON shall be deemed to be a disclosure made by or to BITHON itself; and

(c) BITHON is responsible for the compliance and proper performance of the terms and conditions of this Agreement by all its affiliates; and

(d) BITHON may disclose the Confidential Information to its subcontractors to the extent necessary for them to know it for the purposes agreed and provided that such subcontractors have accepted confidentiality obligations at least as strict as those under this Agreement.

20.5. In this Agreement, "Affiliate" means any entity that directly or indirectly controls the Company, is controlled by BITHON or is jointly controlled by the same controller as BITHON. "Control", including "controlled", "jointly controlled" and other related terms, means the power to determine the management and policy direction of the controlled entity at present or thereafter, directly or indirectly, through voting rights, contractual arrangements or otherwise; And, on the premise of not affect the meaning, as long as any entity hold or control any controlled entities have outstanding voting securities or other forms of the owners' equity of at least fifty percent (50%) of voting rights, voting rights and/or agent will be regarded as control of the controlled entity has the power.

20.6. The above confidentiality obligations shall survive termination of this Agreement.


21.General matters

21.1. We reserve the right to modify the contents of the Platform (including the Services provided by us) and these Terms and Conditions at any time without notice. Any changes to these Terms and Conditions will be published on the Platform, and your continued use of our Platform after any such changes constitutes your agreement to be bound by the revised Terms and Conditions. This right includes the right to alter any document forming a part of these Terms and Conditions.

21.2. We have made every effort to clarify whether the quotations for goods offered on our platform include any relevant taxes or duties. If in any case the quotation is not clear, please note before placing your order that you may be liable for taxes or duties (e.g. VAT) imposed by the seller or by law in addition to the price.

21.3. We attach great importance to privacy issues. Our privacy policy covers our use of any information you provide. By using our services, you agree that we may collect, store and use information about you in accordance with our Privacy policy. You acknowledge and agree to be bound by the terms of our Privacy Policy.

21.4. We reserve the right, in our sole discretion, to deny access to our Platform or any part thereof without notice and to refuse to provide our Services to any user who violates these Terms and Conditions.

21.5. We will not be liable to you for any breach of these Terms and Conditions of Use, nor will we be liable to you for failure to provide or delay in providing our Services through the Platform due to any event or circumstances beyond our reasonable control.

21.6. If any provision of these Terms and Conditions is held invalid or unenforceable by a court of competent jurisdiction, it shall not affect the validity or effect of any other provision and the invalid provision shall be deemed to be separate from these terms and Conditions.

21.7. We may assign these Terms and Conditions or appoint any third party, including a Group company, to provide services to you on its behalf or to perform any of our responsibilities set forth in these Terms and Conditions.

21.8. You may not assign or otherwise dispose of all or any part of your rights and obligations under these Terms and Conditions without our written consent.

21.9. These Terms and Conditions set forth the entire agreement and understanding between the Parties and supersede all prior oral or written agreements, understandings or arrangements relating to the subject matter of these Terms and Conditions. Neither party shall be entitled to rely on any agreement, understanding or arrangement not contained in these Terms and Conditions.

21.10. These Terms and Conditions shall be governed by the laws in force in Hong Kong. You agree to be subject to the exclusive jurisdiction of the courts of Hong Kong.




BITHON makes no warranty that the Platform is compatible with or interoperable with your device or any other hardware, software, equipment or devices installed on or connected to your device. In addition, problems with your cognitive compatibility and interoperation may result in reduced performance or unserviceability of your device, and may result in permanent damage to your device, loss of data on the device, and damage to software and files on your device. You acknowledge and agree that Zero or any of its subsidiaries, affiliates, partners, suppliers, licensors shall not be liable to you for any damages resulting from compatibility or interoperable problems.


23.Subcontracting of BITHON

BITHON reserves the right to entrust, subcontract or otherwise arrange for any associated firm, service provider, partner, subcontractor and/or agent to perform any part of the Services as it deems appropriate.

24. Governing Law and Dispute Resolution

24.1. This Contract shall be governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China.

24.2 Any dispute arising out of this Agreement shall be settled by the parties through friendly negotiation. If no agreement can be reached through negotiation, the parties shall submit the dispute to the court of Hong Kong with jurisdiction of the place of domiciliation of Express Payment Technology Limited for settlement.



25. Validity, automatic renewal and early termination of the Agreement

25.1. This Contract and its Appendixes shall come into force on the date agreed and confirmed by both parties and shall remain valid for two years.

25.2. If neither party A nor Party B requests in writing to terminate this Agreement one month before the expiration of the first or subsequent periods of validity, this agreement shall be deemed to be automatically extended for two years with no limit on the number of extensions.

25.3. BITHON shall have the right to terminate this Agreement in advance based on operational needs without any legal liability. In case of early termination of this Contract, the Company will notify the parties in writing or by E-mail one month in advance.

25.4. After the rescission or termination of this Agreement, the provisions relating to the deposit, refund and confidentiality shall remain in force and shall continue to be observed by the Parties.


26.Electronic Notification

26.1. If electronic notifications are applicable to you, you will receive an electronic notification in the form of email, SMS or push notification to be sent to the "System Notifications" page of your account on the mobile application of Currency Exchange whenever we send notifications related to your Currency Exchange account. Once the contents of such notices have been transmitted, you are deemed to have read them. You will not receive a printed copy of the notice at your mailing address until we receive a printed copy of your request for such notice. You should check your email, SMS and push notifications regularly for electronic notifications.

26.2. Each time the contents of such notice are recorded in the records of the Company as having been successfully transmitted to your BITHON account, it means that the contents of such notice have indeed been successfully delivered. You should regularly log on to the "System Notifications" page of your BITHON account to view or have been served with such notifications. If any such notice is not accessible or if there is any error, you must contact us immediately and inform us of the situation.

26.3. We have the right to trust that the mobile phone number and email address provided by you are valid and for regular use. If your mobile phone number and/or email address is invalid or infrequent, you understand that BITHON is not responsible for any loss you may suffer as a result of which you are unable to receive electronic notices and/or the contents of such notices, nor is it responsible to send you any printed version of the contents of such notices. Please notify us as soon as possible of any change in your email address or mobile phone number.

26.4. BITHON shall, from time to time, establish corresponding retention periods for different types of notifications. Upon expiration of the applicable retention period, all such notices will be deleted.

26.5. You understand and accept that the Internet is not a secure medium of communication. The use of electronic notifications and access to the notice content in the BITHON mobile app may be subject to risk and interference. These Terms and conditions will form part of the Service Agreement applicable to your use of our Platform.

26.6. The Company reserves the right to amend, suspend or terminate electronic Notices and/or modify the terms and conditions of such electronic Notices without prior notice. You understand and accept that if you continue to use electronic notification after an amendment, you will be deemed to have accepted the amendment. If you do not accept the amendment, you must immediately notify the Company to terminate the use of electronic notification.

26.7. Direct Marketing: If we have your consent or no objection or are otherwise permitted by law, we may from time to time include in the Services or send by electronic communication promotional materials relating to the products and services provided by us, other BITHON GROUP members and selected third parties.

27.Other terms

27.1 Any supplement or modification to this Agreement shall only be made upon mutual consent and confirmation of the User and the Company.

Special Note: BITHON has requested the user to fully and accurately understand the terms and contents of this Agreement, and both parties have the same understanding of the terms and contents of this Agreement.


Last update: 4 Nov 2022


In the event of any discrepancy between the English version of these Terms and Conditions, the Chinese version shall prevail.

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